Dr Jennifer Yee-Shan Chang
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Email
y.chang@essex.ac.uk -
Location
JT12C, Colchester Campus
Profile
Biography
Jennifer Yee-Shan Chang is a Lecturer at Edge Hotel School. Her research focuses on digital transformation in the services sector, focusing on human-computer interaction, consumer behaviour, and marketing. Her papers have been published in Technological Forecasting and Social Change, Internet Research, International Journal of Hospitality Management, Tourism Management Perspectives, Journal of Hospitality & Tourism Research, and others.
Teaching and supervision
Current teaching responsibilities
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Continual Professional Development (EG401)
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Continual Professional Development (EG404)
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Research Methods (EG703)
Publications
Journal articles (9)
Lim, X-J., Cheah, J-H., Chang, JY-S., Lim, WM., Morrison, AM. and Dwivedi, YK., (2024). . Internet Research. 35 (2), 477-513
Lim, X-J., Chang, JY-S., Cheah, J-H., Lim, WM., Kraus, S. and Dabi膰, M., (2024). . Technological Forecasting and Social Change. 201, 123242-123242
Wang, S., Cheah, J-H., Lim, WM. and Chang, JY-S., (2024). Management and organizational research in Asia Pacific: insights from a 40th anniversary review of the Asia Pacific Journal of Management. Asia Pacific Journal of Management. 41 (4), 1773-1796
Chang, JY-S., Konar, R., Cheah, J-H. and Lim, X-J., (2023). . Journal of Marketing Analytics. 12 (1), 71-86
Azali, M., Kamal Basha, N., Chang, Y-S., Lim, X-J. and Cheah, J-H., (2023). . Journal of Hospitality and Tourism Research. 47 (1), 177-206
Low, MP., Cham, T-H., Chang, Y-S. and Lim, X-J., (2023). Advancing on weighted PLS-SEM in examining the trust-based recommendation system in pioneering product promotion effectiveness. Quality & Quantity. 57 (S4), 607-636
Chang, JY-S., Cheah, J-H., Lim, X-J. and Morrison, AM., (2023). . Tourism Management Perspectives. 49, 101191-101191
Chang, Y-S., Cheah, J-H., Lim, X-J., Morrison, AM. and Kennell, JS., (2022). . International Journal of Hospitality Management. 104, 103249-103249
Chang, Y-S., Lim, X-J. and Cheah, J-H., (2021). . British Food Journal. 123 (9), 3172-3191
Grants and funding
2024
Exploring Adoption of Generative Artificial Intelligence and its Transformative Value in the Tourism and Hospitality Industries
British Academy
