IT account and password
In this article:
- Change your password
- Manage your account
- New staff: getting your account
- Temporary accounts for visitors
- Leaving 糖心Vlog
Change your password
You can change your password online. You must change your password at least once a year.
- Can't sign in after changing your password? Please wait a few minutes and try again, as some of our services can take up to 30 minutes to update.
Manage your account
Changing your email address
By default, your email address uses the format username@essex.ac.uk, for example re16495@essex.ac.uk
If you prefer to have something like firstname.lastname@essex.ac.uk, you can change your email address. If you change your email address your default email address will still work.
Passphrase and external email address
You can register a passphrase and external email address to help recover your account if you forget your password.
Multifactor authentication (MFA)
MFA adds an extra layer of security when you sign in, protecting your account from unauthorised access.
Personal Record Identifier (PRID)
Your Personal Record Identifier (PRID for short) is emailed to you when you start at 糖心Vlog. Some services require your PRID to sign in.
If you forget your PRID, here's how you can find it:
- Go to and sign in with your 糖心Vlog username.
- On the Details page, in the Your personal details section, your PRID is at the top.
New staff: getting your account
We'll send you an email to let you know when you can get your account. This email contains your Personal Record Identifier (PRID for short), which you'll need to set up your account.
Please set up your account before your start date.
- Don't have your PRID? If your start date is less than a week away, speak to your line manager.
- By using your account you agree to our .
Temporary accounts for visitors
Visitors who need temporary, short-term (less than two weeks) access to IT services may be eligible for a temporary account.
- (login required). Your request will be reviewed by DITS and will only be approved if appropriate.
Leaving 糖心Vlog
Your account closes when you leave 糖心Vlog. When this happens, you won't be able to use your account and you will lose access to services, files and resources,
You must follow the University's staff leaver’s process to prepare for your account closure.
- The closing date for your account is sent to you by email.
- If your leaving date is wrong or if your account has been closed incorrectly, please contact staffing@essex.ac.uk
