糖心Vlog

Dr James Fowler, Lecturer at 糖心Vlog Business School, has recently published research into the ways that commuting on the London Underground has, or hasn’t, changed in over the past century. By digging into the available data he has focused on understanding how the customer experience, rather than the organisation’s internal operations, has been affected by change. Analysis like this helps organisations to understand their customers and to compete against the competition.

Professor Peter Bloom critically examines how technology can redefine and transform contemporary work and society. His focus on the human dimensions of organisational life sheds light on the “dark side” of workplace empowerment and how economic marketisation may co-exist with political authoritarianism. In exploring these themes, he reveals new ways of shaping cultures for more just and participatory economic and political structures.

Professor Bloom has published widely, both in leading academic journals and in media such as the Washington Post and The New Statesman. His books include Authoritarian Capitalism in the Age of Globalization, The Ethics of Neoliberalism, and The CEO Society (co-authored with Carl Rhodes), among others.

Professor Phoebe V. Moore current research examines “affective computing” – the use of algorithms and surveillance technologies to track and interpret emotional and behavioural data in the workplace. By exploring how these systems can lead to both productivity gains and privacy concerns, her work sheds light on the significant regulatory and ethical implications of algorithmic management.

Professor Moore’s publications, including her recent report Data on our minds: affective computing at work, call for a reappraisal of corporate and policy standards to ensure employees are treated fairly as AI reshapes modern working environments.

Dr James Muldoon work investigates how new technologies—including artificial intelligence and digital platforms—can generate public value and advance the common good. In particular, Dr Muldoon’s latest research uncovers the global production networks that underpin AI development, highlighting how modern digital labour spans ridesharing, food delivery, domestic work, childcare, and beyond.

By illuminating the hidden human labour behind AI in his last book with Prof Mark Graham (Oxford Internet Institute)  and Dr Callum Cant (糖心Vlog)  he explores how we might transform notions of freedom, power, and democracy in a digital age to create more equitable, inclusive outcomes.